Terms of service
Overview
By visiting our website or placing an order, you agree to be bound by the following Terms of Service. These terms apply to all users of the site, including browsers, customers, and contributors of content.
We reserve the right to update or modify these terms at any time. Changes will take effect immediately upon being posted on the site.
Products & Availability
All products are handmade in small batches and are subject to availability. We reserve the right to limit quantities, discontinue products, or make changes to product descriptions and pricing at any time without notice.
Due to the handmade nature of our items, slight variations in color, design, or appearance are normal and should be expected.
Pricing & Payment
All prices are listed in U.S. dollars. We reserve the right to change prices at any time without notice.
Payment is required at the time of purchase. Orders will not be processed until payment has been successfully completed.
Order Acceptance
We reserve the right to refuse or cancel any order for any reason, including but not limited to suspected fraud, unauthorized resale, pricing errors, or misuse of the local pickup option. If an order is canceled, a refund will be issued to the original form of payment.
Shipping & Pickup
Shipping and local pickup options are subject to the terms outlined in our Shipping Policy. By placing an order, you agree to those terms.
Local pickup is offered by arrangement only. Orders placed using this option without prior arrangement may be canceled and refunded.
Returns & Refunds
All sales are final. Please review our Return & Refund Policy for full details regarding damaged or incorrect orders.
Use of Products
Our candles and wax melts are intended for proper use only. Please follow all safety instructions provided with your purchase. We are not responsible for damages, injuries, or losses resulting from improper use of our products.
Limitation of Liability
To the fullest extent permitted by law, Dobrick Candle Company, LLC shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website.
Intellectual Property
All content on this site, including product names, descriptions, images, logos, and designs, is the property of Dobrick Candle Company, LLC and may not be copied, reproduced, or used without written permission.
Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States and the state in which Dobrick Candle Company, LLC operates.
SMS Terms & Conditions
By consenting to receive SMS communications from Dobrick Candle Co., you agree to receive recurring automated marketing and informational text messages to the phone number provided. These messages may be sent using an automatic telephone dialing system. Consent is not a condition of purchase.
Message Frequency. Message frequency may vary based on your interactions with us, including purchases, promotions, and account activity.
Charges. Message and data rates may apply depending on your mobile carrier and plan. Dobrick Candle Co. is not responsible for any charges incurred.
Opt-Out. You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications unless you opt back in.
Help & Support. For assistance, reply HELP to any message or contact us at:
📧 hello@dobrickcandlecompany.com
Carrier Disclaimer. Mobile carriers are not liable for delayed or undelivered messages.
Eligibility. By opting in, you confirm that you are the account holder or have the account holder’s permission and are at least 18 years of age.
Contact Information
If you have any questions about these Terms of Service, please contact us before placing an order.